Difference between revisions of "News Archive"

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When submitting a document from a Service Desk ticket which has a period in the category name, the document does not get assigned to the Knowledge Tools category having the same name as the Service Desk category.[https://support.ca.com/irj/portal/SolutionResults?aparNo=QI99543&actionID=4 Click here for complete description]  
 
When submitting a document from a Service Desk ticket which has a period in the category name, the document does not get assigned to the Knowledge Tools category having the same name as the Service Desk category.[https://support.ca.com/irj/portal/SolutionResults?aparNo=QI99543&actionID=4 Click here for complete description]  
 
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--<small>[[User:Gityerfix|Gityerfix]] 11:05, 14 May 2008 (EST)</small><br>
 
--<small>[[User:Gityerfix|Gityerfix]] 11:05, 14 May 2008 (EST)</small><br>
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*'''End-of-Service for 6.0 extended'''<br>
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CA has extended the support for 6.0 beyond the original end-of-service date of March 31st, 2008. No new date has been identified but support is to continue until the release of r12. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/1220/uniservplusr60-eos.html View CAs Announcement Here] If still planning on migrating to r11, visit the SDU [[Yellow Pages]] for a list of service providers  who can assist you.<br>
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--<small>[[User:Gityerfix|Gityerfix]] 08:08, 1 April 2008 (EST)</small><br>
 
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Revision as of 20:45, 20 November 2008

  • Hyper Notification - Missing Step in CA Workflow Patch QO99934

CA Workflow build 059 Windows patch QO99934 has a missing step in the installation instructions. Click here for complete description and solution
--Gityerfix 12:25, 5 August 2008 (EST)

  • Hyper Notification - '@' in Remote Reference Macros no longer work

A Remote Reference Macro containing an @ sign will no longer function properly after the 2nd round of cumulative patches are installed. Click here for complete description and solution
--Gityerfix 11:57, 24 July 2008 (EST)

  • r12 Beta registration now open

-- Registration Now Closed. --
CA has opened r12 beta registration. The beta cycle is expected to begin in early August. Click here for details.
--Gityerfix 08:15, 3 June 2008 (EST)

  • Hyper Notification - TTV not null for Closed Tickets

When closing a ticket from a Secondary Server, the attached_sla table is not updated properly resulting in inaccurate Scoreboard results for TTV. Click here for complete description
--Gityerfix 15:55, 26 May 2008 (EST)

  • Hyper Notification - Issue with KD and SD Category Mapping

When submitting a document from a Service Desk ticket which has a period in the category name, the document does not get assigned to the Knowledge Tools category having the same name as the Service Desk category.Click here for complete description

--Gityerfix 11:05, 14 May 2008 (EST)

  • End-of-Service for 6.0 extended

CA has extended the support for 6.0 beyond the original end-of-service date of March 31st, 2008. No new date has been identified but support is to continue until the release of r12. View CAs Announcement Here If still planning on migrating to r11, visit the SDU Yellow Pages for a list of service providers who can assist you.
--Gityerfix 08:08, 1 April 2008 (EST)

See Also

CA News Archive
SDU News Archive