Difference between revisions of "Changing Announcements Order By"
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| + | __NOTOC__ | ||
| + | [[Category:Announcements]] | ||
| + | [[Category:Customizations]] | ||
| + | [[Category:r11]] | ||
| + | {{Global Header}} | ||
| + | {{Global Announcement}} | ||
== Overview == | == Overview == | ||
| − | In | + | In Service Desk release 11.x you can easily add a node to your scoreboard for 'Announcements'. But quickly I noticed that unlike the 'View->Announcements' form, it sorts Ascending by default and most would want to see the current announcements, not ones from a year ago. |
== Procedures == | == Procedures == | ||
=== Step 1: Copy File === | === Step 1: Copy File === | ||
| − | + | Copy ''%nx_root%/bopcfg/majic/cm.maj'' to ''%nx_root%/site/mods/majic'' | |
=== Step 2: Open File For Editing === | === Step 2: Open File For Editing === | ||
| − | Edit the %nx_root%/site/mods/majic/cm.maj | + | Edit the ''%nx_root%/site/mods/majic/cm.maj'' |
=== Step 3: Search File === | === Step 3: Search File === | ||
| Line 14: | Line 20: | ||
<source lang="text">OBJECT cnote {</source> | <source lang="text">OBJECT cnote {</source> | ||
| − | === Step 4: Scroll to | + | === Step 4: Scroll to Line === |
Scroll down to: "SORT_BY "posted_date";" | Scroll down to: "SORT_BY "posted_date";" | ||
| + | <source lang="text">SORT_BY "posted_date";</source> | ||
=== Step 5: Make Edit === | === Step 5: Make Edit === | ||
Change to: "SORT_BY "posted_date DESC";" | Change to: "SORT_BY "posted_date DESC";" | ||
| + | <source lang="text">SORT_BY "posted_date DESC";</source> | ||
=== Step 6: Reset System === | === Step 6: Reset System === | ||
Latest revision as of 15:12, 8 August 2008
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Overview
In Service Desk release 11.x you can easily add a node to your scoreboard for 'Announcements'. But quickly I noticed that unlike the 'View->Announcements' form, it sorts Ascending by default and most would want to see the current announcements, not ones from a year ago.
Procedures
Step 1: Copy File
Copy %nx_root%/bopcfg/majic/cm.maj to %nx_root%/site/mods/majic
Step 2: Open File For Editing
Edit the %nx_root%/site/mods/majic/cm.maj
Step 3: Search File
Search for: "OBJECT cnote {" <source lang="text">OBJECT cnote {</source>
Step 4: Scroll to Line
Scroll down to: "SORT_BY "posted_date";" <source lang="text">SORT_BY "posted_date";</source>
Step 5: Make Edit
Change to: "SORT_BY "posted_date DESC";" <source lang="text">SORT_BY "posted_date DESC";</source>
Step 6: Reset System
Restart services and the default sort order will be descending for the list_cnote.htmpl.
Notes
We only added 'DESC' after the posted_date field on step 5.
