Difference between revisions of "Changing Announcements Order By"

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Line 5: Line 5:
  
 
=== Step 1: Copy File ===
 
=== Step 1: Copy File ===
You can easily correct this by copying %nx_root%/bopcfg/majic/cm.maj to %nx_root%/site/mods/majic
+
Copy ''%nx_root%/bopcfg/majic/cm.maj'' to ''%nx_root%/site/mods/majic''
  
 
=== Step 2: Open File For Editing ===
 
=== Step 2: Open File For Editing ===
Edit the %nx_root%/site/mods/majic/cm.maj
+
Edit the ''%nx_root%/site/mods/majic/cm.maj''
  
 
=== Step 3: Search File ===
 
=== Step 3: Search File ===
Line 16: Line 16:
 
=== Step 4: Scroll To Line ===
 
=== Step 4: Scroll To Line ===
 
Scroll down to: "SORT_BY "posted_date";"
 
Scroll down to: "SORT_BY "posted_date";"
 +
<source lang="text">SORT_BY "posted_date";</source>
  
 
=== Step 5: Make Edit ===
 
=== Step 5: Make Edit ===
 
Change to: "SORT_BY "posted_date DESC";"
 
Change to: "SORT_BY "posted_date DESC";"
 +
<source lang="text">SORT_BY "posted_date DESC";</source>
  
 
=== Step 6: Reset System ===
 
=== Step 6: Reset System ===

Revision as of 14:58, 8 August 2008

Overview

In Service Desk release 11+ you can easily add a node to your scoreboard for 'Announcements'. But quickly I noticed that unlike the 'View->Announcements' form, it sorts Ascending by default and most would want to see the current announcements, not ones from a year ago.

Procedures

Step 1: Copy File

Copy %nx_root%/bopcfg/majic/cm.maj to %nx_root%/site/mods/majic

Step 2: Open File For Editing

Edit the %nx_root%/site/mods/majic/cm.maj

Step 3: Search File

Search for: "OBJECT cnote {" <source lang="text">OBJECT cnote {</source>

Step 4: Scroll To Line

Scroll down to: "SORT_BY "posted_date";" <source lang="text">SORT_BY "posted_date";</source>

Step 5: Make Edit

Change to: "SORT_BY "posted_date DESC";" <source lang="text">SORT_BY "posted_date DESC";</source>

Step 6: Reset System

Restart services and the default sort order will be descending for the list_cnote.htmpl.

Notes

We only added 'DESC' after the posted_date field on step 5.