Difference between revisions of "Changing Announcements Order By"
From SDU
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== Overview == | == Overview == | ||
| − | In | + | In Service Desk release 11+ you can easily add a node to your scoreboard for 'Announcements'. But quickly I noticed that unlike the 'View->Announcements' form, it sorts Ascending by default and most would want to see the current announcements, not ones from a year ago. |
== Procedures == | == Procedures == | ||
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<source lang="text">OBJECT cnote {</source> | <source lang="text">OBJECT cnote {</source> | ||
| − | === Step 4: Scroll | + | === Step 4: Scroll To Line === |
Scroll down to: "SORT_BY "posted_date";" | Scroll down to: "SORT_BY "posted_date";" | ||
Revision as of 14:53, 8 August 2008
Contents
Overview
In Service Desk release 11+ you can easily add a node to your scoreboard for 'Announcements'. But quickly I noticed that unlike the 'View->Announcements' form, it sorts Ascending by default and most would want to see the current announcements, not ones from a year ago.
Procedures
Step 1: Copy File
You can easily correct this by copying %nx_root%/bopcfg/majic/cm.maj to %nx_root%/site/mods/majic
Step 2: Open File For Editing
Edit the %nx_root%/site/mods/majic/cm.maj
Step 3: Search File
Search for: "OBJECT cnote {" <source lang="text">OBJECT cnote {</source>
Step 4: Scroll To Line
Scroll down to: "SORT_BY "posted_date";"
Step 5: Make Edit
Change to: "SORT_BY "posted_date DESC";"
Step 6: Reset System
Restart services and the default sort order will be descending for the list_cnote.htmpl.
Notes
We only added 'DESC' after the posted_date field on step 5.
