Difference between revisions of "Changing Display of Contacts"
m |
m |
||
| (5 intermediate revisions by the same user not shown) | |||
| Line 1: | Line 1: | ||
__NOTOC__ | __NOTOC__ | ||
| + | [[Category:Contacts]] | ||
[[Category:Customizations]] | [[Category:Customizations]] | ||
| − | + | [[Category:r11]] | |
| − | + | [[Category:Schema Changes]] | |
| + | {{Global Header}} | ||
| + | {{Global Announcement}} | ||
== Overview == | == Overview == | ||
| Line 23: | Line 26: | ||
=== Step 2. Publish the Schema changes === | === Step 2. Publish the Schema changes === | ||
| − | + | {{Publish Schema Change}} | |
| − | + | ||
| − | + | ||
| − | + | ||
| − | + | ||
| − | + | ||
| − | + | ||
| − | + | ||
== Example Of Results == | == Example Of Results == | ||
Latest revision as of 05:59, 6 August 2008
To discuss or ask questions about this article, select the discussion tab above.
Overview
This article provides instructions to modify or change the display format of Contact records.
Procedures
Step 1. Modify Schema
For ALL releases make your schema change by creating a .mod file and placing it in the $NX_ROOT/site/mods/majic directory. Name the .mod anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below.
<source lang="javascript"> OBJECT cnt {
ATTRIBUTES ca_contact {
combo_name3 DERIVED(first_name ", " middle_name ", " last_name);
};
FACTORY {
COMMON_NAME combo_name3;
};
}; </source>
Step 2. Publish the Schema changes
The methods used to publish schema changes vary based on the Service Desk release.
For r11.x releases, follow these steps:
- Save your Schema changes
- Stop the Service Desk service
- Run pdm_publish from a command line (Applicable if you made changes via WSP)
- Start the Service Desk service
For older releases recycle the Service Desk service.
Example Of Results
Below is the example of the default (Before) contact display vs. modified (After) contact display
Before (Format: Last_Name, First_Name, Middle_Name):
Stevens, John, JS
After: (Format: First_Name, Middle_Name, Last_Name)
John, JS, Stevens
