Difference between revisions of "Priority and Impact Default to Empty"
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| − | This article provides instructions for setting the default value of | + | __NOTOC__ |
| + | [[Category:Customizations]] | ||
| + | {{Global Header}} | ||
| + | {{Global Announcement}} | ||
| + | |||
| + | == Overview == | ||
| + | This article provides instructions for setting the default value of Priority and Impact to <empty>. | ||
| − | == Step 1. Modify Schema == | + | == Procedures == |
| − | For ALL releases make your schema change by creating a [[.mod file]] and placing it in the [[NX_ROOT]]/site/mods/majic directory. Name the [[.mod file|.mod]] anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below. | + | === Step 1. Modify Schema === |
| + | For ALL releases make your schema change by creating a [[.mod file]] and placing it in the [[$NX_ROOT]]/site/mods/majic directory. Name the [[.mod file|.mod]] anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below. | ||
<source lang="text">MODIFY chg impact | <source lang="text">MODIFY chg impact | ||
{ | { | ||
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};</source> | };</source> | ||
| − | + | === Step 2. Publish the Schema changes === | |
| − | == Step 2. Publish the Schema changes == | + | |
For ALL releases recycle the Service Desk service. | For ALL releases recycle the Service Desk service. | ||
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Latest revision as of 04:06, 27 July 2008
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Overview
This article provides instructions for setting the default value of Priority and Impact to <empty>.
Procedures
Step 1. Modify Schema
For ALL releases make your schema change by creating a .mod file and placing it in the $NX_ROOT/site/mods/majic directory. Name the .mod anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below. <source lang="text">MODIFY chg impact {
ON_NEW DEFAULT null;
};
MODIFY chg priority {
ON_NEW DEFAULT null;
};
MODIFY cr impact {
ON_NEW DEFAULT null;
};
MODIFY cr priority {
ON_NEW DEFAULT null;
};
MODIFY iss priority {
ON_NEW DEFAULT null;
};</source>
Step 2. Publish the Schema changes
For ALL releases recycle the Service Desk service.
