Difference between revisions of "Priority and Impact Default to Empty"
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This article provides instructions for setting the default value of Priority and Impact to <empty>. | This article provides instructions for setting the default value of Priority and Impact to <empty>. | ||
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== Step 2. Publish the Schema changes == | == Step 2. Publish the Schema changes == | ||
For ALL releases recycle the Service Desk service. | For ALL releases recycle the Service Desk service. | ||
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| − | <div align='center'><font color=" | + | <div align='center'><font color="green">To make corrections or additions to this article, select the ''edit'' tab above.<br> |
To discuss or ask questions about this article, select the ''discussion'' tab above.</font></div> | To discuss or ask questions about this article, select the ''discussion'' tab above.</font></div> | ||
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Revision as of 16:47, 18 July 2008
This article provides instructions for setting the default value of Priority and Impact to <empty>.
Step 1. Modify Schema
For ALL releases make your schema change by creating a .mod file and placing it in the $NX_ROOT/site/mods/majic directory. Name the .mod anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below. <source lang="text">MODIFY chg impact {
ON_NEW DEFAULT null;
};
MODIFY chg priority {
ON_NEW DEFAULT null;
};
MODIFY cr impact {
ON_NEW DEFAULT null;
};
MODIFY cr priority {
ON_NEW DEFAULT null;
};
MODIFY iss priority {
ON_NEW DEFAULT null;
};</source>
Step 2. Publish the Schema changes
For ALL releases recycle the Service Desk service.
To make corrections or additions to this article, select the edit tab above.
To discuss or ask questions about this article, select the discussion tab above.
To discuss or ask questions about this article, select the discussion tab above.
