Scoreboard - Revision history

Gityerfix at 14:44, 6 November 2008

2008-11-06T14:44:52Z

Gityerfix: /* See Also */

2008-09-18T19:14:34Z

‎See Also

Gityerfix: /* See Also */

2008-09-18T19:14:18Z

‎See Also

Gityerfix at 04:14, 27 July 2008

2008-07-27T04:14:50Z

Gityerfix at 05:01, 26 July 2008

2008-07-26T05:01:20Z

Gityerfix: /* See Also */

2008-07-18T16:44:24Z

‎See Also

Gityerfix at 16:44, 18 July 2008

2008-07-18T16:44:12Z

Gityerfix at 17:51, 24 March 2008

2008-03-24T17:51:31Z

Gityerfix at 17:50, 24 March 2008

2008-03-24T17:50:42Z

Gityerfix at 15:17, 24 March 2008

2008-03-24T15:17:45Z

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 __NOTOC__
 [[Category:Configuration]]
 {{Global Header}}
 {{Global Announcement}}
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 == See Also ==
 [[Copying Scoreboards]]<br>
 [[Stored Queries]]<br>
 [[What Everyone Should Know About Customizing the Scoreboard]]

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 == See Also ==
-[[Copying Scoreboards]]
+[[Copying Scoreboards]]<br>
 [[Stored Queries]]<br>
 [[What Everyone Should Know About Customizing the Scoreboard]]

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 == See Also ==
 [[Stored Queries]]<br>
 [[What Everyone Should Know About Customizing the Scoreboard]]

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 __NOTOC__
 [[Category:Configuration]]
-<div align='center'><font color="green">To make corrections or additions to this article, select the ''edit'' tab above.<br>
+{{Global Header}}
-To discuss or ask questions about this article, select the ''discussion'' tab above.</font></div>
+{{Global Announcement}}
 == Overview ==

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 [[Category:Configuration]]
 The '''Scoreboard''' occupies the left portion of the [[Analysts Interface]] and the right portion of the [[Employee Interface|Employee]]/[[Customer Interface]]. [Guest Users are the only users who do not have a Scoreboard by default.
 The Scoreboard contains folders and nodes. Folders are nothing more than containers for more nodes. The nodes are associated with [[Stored Queries]] which are Service Desk translations of SQL Queries. The nodes are loaded when a new session is initiated, when the ''Update Counts'' button is selected, or per the settings of the [[Options  Manager#web|web_auto_update]] via the [[Options Manager]].
 Updates to all Scoreboards is done via the '''[[Customize Scoreboard]]...''' File Menu option. Be sure to read the article titled [[What Everyone Should Know About Customizing the Scoreboard]]
 The [[User_Query Table|usq (User Stored Query)]] stores all the default and custom Scoreboards. The default Scoreboards are those associated with Access Types and can be identified by an ''acctyp:xxxx'' in the ''obj_persid'' column. A custom Scoreboard is identified with a ''cnt:xxxx'' in the same column.
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 [[Stored Queries]]<br>
 [[What Everyone Should Know About Customizing the Scoreboard]]

← Older revision		Revision as of 17:51, 24 March 2008
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−	The Scoreboard contains folders and ~~[[Node\|~~nodes]]. Folders are nothing more than containers for more ~~[[Node\|~~nodes]]. The ~~[[Nodes\|~~nodes]] are associated with [[Stored Queries]] which are Service Desk translations of SQL Queries. The ~~[[Node\|~~nodes]] are loaded when a new session is initiated, when the ''Update Counts'' button is selected, or per the settings of the [[Options Manager#web\|web_auto_update]] via the [[Options Manager]].	+	The Scoreboard contains folders and nodes. Folders are nothing more than containers for more nodes. The nodes are associated with [[Stored Queries]] which are Service Desk translations of SQL Queries. The nodes are loaded when a new session is initiated, when the ''Update Counts'' button is selected, or per the settings of the [[Options Manager#web\|web_auto_update]] via the [[Options Manager]].


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−	The [[User_Query Table\|usq(User Stored Query)]] stores all the default and custom Scoreboards. The default Scoreboards are those associated with Access Types and can be identified by an ''acctyp:xxxx'' in the ''obj_persid'' column. A custom Scoreboard is identified with a ''cnt:xxxx'' in the same column.	+	The [[User_Query Table\|usq (User Stored Query)]] stores all the default and custom Scoreboards. The default Scoreboards are those associated with Access Types and can be identified by an ''acctyp:xxxx'' in the ''obj_persid'' column. A custom Scoreboard is identified with a ''cnt:xxxx'' in the same column.

← Older revision		Revision as of 17:50, 24 March 2008
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−	Updates to all Scoreboards is done via the '''[[Customize Scoreboard]]...''' [[File Menu]] option. Be sure to read the article titled [[What Everyone Should Know About Customizing the Scoreboard]]	+	Updates to all Scoreboards is done via the '''[[Customize Scoreboard]]...''' File Menu option. Be sure to read the article titled [[What Everyone Should Know About Customizing the Scoreboard]]

← Older revision		Revision as of 15:17, 24 March 2008
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−	The [[User_Query Table\|usq(User Stored Query)] stores all the default and custom Scoreboards. The default Scoreboards are those associated with Access Types and can be identified by an ''acctyp:xxxx'' in the ''obj_persid'' column. A custom Scoreboard is identified with a ''cnt:xxxx'' in the same column.	+	The [[User_Query Table\|usq(User Stored Query)]] stores all the default and custom Scoreboards. The default Scoreboards are those associated with Access Types and can be identified by an ''acctyp:xxxx'' in the ''obj_persid'' column. A custom Scoreboard is identified with a ''cnt:xxxx'' in the same column.