SDU:SDU r12 EP1 - Revision history

Gityerfix: /* History */

2009-03-20T12:34:17Z

‎History

2009-03-20T12:34:06Z

‎History

2009-02-07T11:21:13Z

‎Step 9. Clear Cache

2009-02-06T19:04:21Z

moved the c:\ in front of the file

2009-02-06T16:13:11Z

‎Step 10. Modify Roles

2009-02-06T16:12:54Z

‎Implementation Procedures

2009-02-06T16:08:35Z

‎History

2009-02-06T14:59:03Z

‎History

2009-02-06T14:52:18Z

Removed gobtn.html file

2009-02-05T20:49:16Z

‎List of Enhancements

@@ Line 86: / Line 86: @@
 == History ==
-/20/09 - Updated Read_Me.txt
+/20/09 - Updated Read_Me.txt<br>
 /06/09 - Removed gobtn.html and added procedures for adding new Go Button Resources<br>
 /05/09 - Generally available.<br>

@@ Line 86: / Line 86: @@
 == History ==
 /06/09 - Removed gobtn.html and added procedures for adding new Go Button Resources<br>
 /05/09 - Generally available.<br>

@@ Line 72: / Line 72: @@
 === Step 9. Clear Cache ===
-From a command prompt run the "C:\pdm_webcache"  from the Primary Server.
+From a command prompt run the "pdm_webcache"  from the Primary Server.
 === Step 10. Modify Roles ===

@@ Line 69: / Line 69: @@
 === Step 8. Load Extract ===
-From a command prompt run "C:\pdm_load -f usp_web_form.dat -i" from the Primary Server.
+From a command prompt run "pdm_load -f C:\usp_web_form.dat -i" from the Primary Server.
 === Step 9. Clear Cache ===

@@ Line 83: / Line 83: @@
 ''Note 1: Once the Req/Inc/Prb option has been added to the Go Button Search options, feel free to remove the individual Incident, Problem, and Request options.''
-''Note 2: Step 9 should be performed on all Roles where a combined search function is desired.''
+''Note 2: Step 10 should be performed on all Roles where a combined search function is desired.''
 == History ==

@@ Line 65: / Line 65: @@
 Copy the files from the script directory of this package to $NX_ROOT\site\mods\www\wwwroot\scripts on ALL the CA Service Desk servers.
-=== Step 7. Clear Cache ===
+=== Step 7. Add Extract File ===
-From a command prompt run the "pdm_webcache" command from the Primary Server.
+Copy usp_web_form.dat from this package to C: of the Primary Server.
 == History ==

@@ Line 62: / Line 62: @@
 ''Note 2: If these files already exist in the specified destinations, then simply locate the added or modified code clearly identified within the files provided here, and copy the code to the existing files.''
-=== Step 6. Add HTML Files ===
+=== Step 6. Add Javascript Files ===
-Copy the files from the html directory of this package to $NX_ROOT\site\mods\www\wwwroot\html on ALL the CA Service Desk servers.
-−
-=== Step 7. Add Javascript Files ===
 Copy the files from the script directory of this package to $NX_ROOT\site\mods\www\wwwroot\scripts on ALL the CA Service Desk servers.
-=== Step 8. Clear Cache ===
+=== Step 7. Clear Cache ===
 From a command prompt run the "pdm_webcache" command from the Primary Server.
 == History ==

@@ Line 15: / Line 15: @@
 '''Create Child button'''<br>
-Expedites the child creation process by copying most of the values from the Parent and automatically attaching the the two tickets. Applies to Requests, Incidents, Problems, Change Orders, and Issues.
+Expedites the child creation process by copying most of the values from the Parent and automatically attaching the two tickets. Applies to Requests, Incidents, Problems, Change Orders, and Issues.
 '''Propagate Status from Parent to Child(ren)'''<br>
@@ Line 22: / Line 22: @@
 '''Propagate Solution from Parent to Child(ren)'''<br>
 When logging a Solution on a Parent ticket, there is an option to push that Solution to all the children. Applies to Requests, Incidents, Problems, and Issues.
 == Implementation Procedures ==