Relate Issues And Change Orders - Revision history

Mitcr01: added global header and categories to the page

2009-05-26T10:31:25Z

added global header and categories to the page

Mitcr01 at 17:26, 25 May 2009

2009-05-25T17:26:07Z

Mitcr01: added some formatting and code tags. Made the images resizable.

2009-05-25T13:43:13Z

added some formatting and code tags. Made the images resizable.

MaryNancy at 13:05, 25 May 2009

2009-05-25T13:05:50Z

MaryNancy at 13:04, 25 May 2009

2009-05-25T13:04:34Z

MaryNancy at 13:01, 25 May 2009

2009-05-25T13:01:49Z

MaryNancy at 12:58, 25 May 2009

2009-05-25T12:58:57Z

MaryNancy at 12:56, 25 May 2009

2009-05-25T12:56:22Z

MaryNancy at 12:54, 25 May 2009

2009-05-25T12:54:03Z

MaryNancy at 12:51, 25 May 2009

2009-05-25T12:51:09Z

@@ Line 1: / Line 1: @@
 '''Creating a LREL between Changes and Issues'''
@@ Line 132: / Line 135: @@
 Add the Tickets that needs to be attached and then see the tab “Issues” to find all the attached Issues to the current Change Order
 [[Image:Final.jpg|480px|center|frame]]

@@ Line 10: / Line 10: @@
 # Verify if these objects have been created properly by giving the commands
-	<tt>Bop_sinfo –da chg </tt>
+::<tt>Bop_sinfo –da chg
-	<tt>Bop_sinfo –da iss</tt>
+::Bop_sinfo –da iss</tt>
 We can check the same information in the wsp_schema table from the MDB.
 Explanation:
-* ''Impacted_iss'' is the Lrel object to the Issue Table
+* ''Impacted_iss'' is the Lrel object to the Issue (iss) Table with the Changes related to the Issue.
-* ''Impacted_chg'' the Lrel object to the chg Table
+* ''Impacted_chg'' the Lrel object to the Change (chg) Table with the Issues related to the Change.
-== Create a customised htmpl tab page called “Chg_iss_tab.htmpl” ==
+== Create a customised htmpl tab page called “chg_iss_tab.htmpl” ==
 <source lang="html4strict">
@@ Line 83: / Line 83: @@
 </source>
 == Modifications to 'detail_chg.htmpl' ==
-Create a button to attach issues
+Create a button to attach Issues
 <source lang="JavaScript">
 ImgBtnCreate("UPDATE_LREL", "Attach Issues", "update_lrel('chg', '$args.persistent_id', 'iss', 'impacted_chg',  'Issues', msgtext(211), '')", true, 0);
 </source>
-Include a Tab called “Related Issues”
+Include a tab called “Related Issues” in the Change page (detail_chg.htmpl):
 <source lang="JavaScript">
 <PDM_TAB ID=rel FILE="chg_iss_tab.htmpl" NAME="Related Issues">
@@ Line 94: / Line 94: @@
 == Modifications to 'list_iss.htmpl' ==
-Add the Below line
+Add the below line
 <source lang="JavaScript">
 <PDM_IF "$args.KEEP.ForLrel" == "1">
@@ Line 109: / Line 109: @@
 Explanation:
-This is added so that when we search for the Issues to be attached to the current Change Request the search page will not go to the default list page but go to the update_lrel_iss page.
+This is added so that when we search for the Issues to be attached to the current Change Request the search page will not go to the default list page but go to the ''update_lrel_iss.htmpl'' page.
-'''Note: Follow the above 4 points with the object Iss(Issue) also'''
+'''Note: Follow the above 3 points (1.2 through 1.4) with the object Iss (Issue) also''':
 = How to use the Customization =

@@ Line 1: / Line 1: @@
-== '''PROCEDURE CREATING THE LREL RELATIONSHIP''' ==
+'''Creating a LREL between Changes and Issues'''
-.1	Create a LREL relation between Issue and Change Order
+<source lang="text" >LREL lrel1 iss impacted_iss <> chg impacted_chg;</source>
-Step1: Write a majic file called “lrel1.maj”, in site\mods\majic folder
-LREL lrel1 iss impacted_iss <> chg impacted_chg;
+# Recycle the service
-Step2: Recycle the service
+	<tt>Bop_sinfo –da chg </tt>
-Step3: Verify if these objects have been created properly by giving the commands
-	Bop_sinfo –da chg
+	<tt>Bop_sinfo –da iss</tt>
 	Bop_sinfo –da iss
-	We can check the same in wsp_schema as well
+We can check the same information in the wsp_schema table from the MDB.
 Explanation:
 <html lang="en"><HEAD>
 <PDM_PRAGMA RELEASE=110>
@@ Line 77: / Line 81: @@
 </HTML>
 <PDM_IF 0>
+</source>
-.3	Modifications to detail_chg
+== Modifications to 'detail_chg.htmpl' ==
 Create a button to attach issues
 ImgBtnCreate("UPDATE_LREL", "Attach Issues", "update_lrel('chg', '$args.persistent_id', 'iss', 'impacted_chg',  'Issues', msgtext(211), '')", true, 0);
 Include a Tab called “Related Issues”
+<source lang="JavaScript">
 <PDM_TAB ID=rel FILE="chg_iss_tab.htmpl" NAME="Related Issues">
-.4	Modifications to list_iss
+== Modifications to 'list_iss.htmpl' ==
 Add the Below line
 <PDM_IF "$args.KEEP.ForLrel" == "1">
 document.writeln('<INPUT TYPE=hidden NAME=HTMPL VALUE=update_lrel_iss.htmpl>');
 </PDM_IF>
+</source>
 After the line
 <PDM_IF "$args.KEEP.Forchild" == "1">
 document.writeln('<INPUT TYPE=hidden NAME=HTMPL VALUE=update_lrel_iss.htmpl>');
 </PDM_IF>
+</source>
 Explanation:
 This is added so that when we search for the Issues to be attached to the current Change Request the search page will not go to the default list page but go to the update_lrel_iss page.
@@ Line 105: / Line 115: @@
 '''Note: Follow the above 4 points with the object Iss(Issue) also'''
-.	HOW TO ATTACH ISSUES TO CHANGE ORDERS
+= How to use the Customization =
-Login to the tool and open the Change Order:
-[[Image:detail_chg.jpg]]
+After logging in the Service Desk web interface, open a Change Order:
-When you click on attach issues
+Click Search and you'll get a list of Issues
-[[Image:Attach_Issues.jpg]]
+[[Image:search.jpg|480px|center|frame]]
-Click Search[[Image:search.jpg]]
+Add the Tickets that needs to be attached and then see the tab “Issues” to find all the attached Issues to the current Change Order
-Add the Tickets that needs to be attached and then see the tab “Issues” to find all the attached Issues to the current Change Order
+[[Image:Final.jpg|480px|center|frame]]
-−
 [[Image:Final.jpg]]

@@ Line 33: / Line 33: @@
 tab_banner("Related Issues List");
 docWriteln("<TABLE ID=tbl101 CLASS=tab summary='Issue List Notebook Tab row " + (_dtl.rowNum + 1) + "'>");
+docWriteln("<TR>");
 <PDM_IF $args.impacted_chg.length == 0 >
 <PDM_MACRO NAME=dtlStartRow>

@@ Line 33: / Line 33: @@
 tab_banner("Related Issues List");
 docWriteln("<TABLE ID=tbl101 CLASS=tab summary='Issue List Notebook Tab row " + (_dtl.rowNum + 1) + "'>");
-docWriteln("<TR>");
-docWriteln("<th scope=col ALIGN=LEFT class=results>Ref#</TH>");
-docWriteln("<th scope=col ALIGN=LEFT class=results>Status</TH>");
-docWriteln("<th scope=col ALIGN=LEFT class=results>Description</TH>");
-docWriteln("</TR>");
 <PDM_IF $args.impacted_chg.length == 0 >
 <PDM_MACRO NAME=dtlStartRow>

@@ Line 19: / Line 19: @@
 .2	Create a customised htmpl tab page called as “Chg_iss_tab.htmpl”
-[[code]]
 <html lang="en"><HEAD>
 <PDM_PRAGMA RELEASE=110>
@@ Line 77: / Line 77: @@
 </HTML>
 <PDM_IF 0>
-[[/code]
 '''Note: Follow the above 4 points with the object Iss(Issue) also'''

← Older revision		Revision as of 12:56, 25 May 2009
Line 20:		Line 20:


−	~~[[Media~~:~~relate_chg_iss]]~~	+	<nowiki>
		+	<html lang="en"><HEAD></nowiki>
		+	<nowiki><PDM_PRAGMA RELEASE=110>
		+	<PDM_WSP mode=edit factory=chg preview="NBTAB=chg_iss_tab">
		+	<PDM_INCLUDE FILE=styles.htmpl>
		+	<PDM_INCLUDE FILE=std_head.htmpl busy=no>
		+	<SCRIPT LANGUAGE="JavaScript" SRC="$CAisd/scripts/sitemods.js"></SCRIPT>
		+	</HEAD>
		+	<BODY>
		+	<PDM_INCLUDE FILE=std_body.htmpl filename="">
		+	<PDM_FORM NAME="frmDTLRO">
		+	<SCRIPT LANGUAGE="JavaScript">
		+	tab_banner("Related Issues List");
		+	docWriteln("<TABLE ID=tbl101 CLASS=tab summary='Issue List Notebook Tab row " + (_dtl.rowNum + 1) + "'>");
		+	docWriteln("<TR>");
		+	docWriteln("<th scope=col ALIGN=LEFT class=results>Ref#</TH>");
		+	docWriteln("<th scope=col ALIGN=LEFT class=results>Status</TH>");
		+	docWriteln("<th scope=col ALIGN=LEFT class=results>Description</TH>");
		+	docWriteln("</TR>");
		+	<PDM_IF $args.impacted_chg.length == 0 >
		+	<PDM_MACRO NAME=dtlStartRow>
		+	docWriteln("<TD ALIGN=middle class=detailro>");
		+	docWriteln("No Issue Attached");
		+	docWriteln("</TD>");
		+	<PDM_MACRO NAME=dtlEndTable>
		+	<PDM_ELSE>
		+	var counter=0;
		+	<PDM_LIST SOURCE=args.impacted_chg>
		+	var sClass;
		+	if(counter%2)
		+	sClass = "results1";
		+	else
		+	sClass = "results0";
		+	counter++;
		+	var strHTML="<TR class=" + sClass + ">";
		+
		+	docWriteln(strHTML);
		+
		+	docWriteln("<TD VALIGN=TOP class=detailroTab>");
		+	var start_a_tag = "<A" + detailNextID(true) +
		+	" HREF=\"javascript:showDetailWithPersid('" +
		+	'<PDM_FMT ESC_STYLE=C>$args.impacted_chg.persistent_id</PDM_FMT>' +
		+	"')\">";
		+	var ecsaped_name=<PDM_FMT ESC_STYLE=C>"$args.impacted_chg.ref_num"</PDM_FMT>;
		+	end_a_tag="</A>";
		+	docWriteln(start_a_tag+ecsaped_name+end_a_tag);
		+	docWriteln("</TD>");
		+	docWriteln('<TD VALIGN=TOP class=detailroTab><PDM_FMT ESC_STYLE=C PAD=NO>$args.impacted_chg.status.sym</PDM_FMT></TD>');
		+	docWriteln('<TD VALIGN=TOP class=detailroTab><PDM_FMT ESC_STYLE=C PAD=NO>$args.impacted_chg.description</PDM_FMT></TD>');
		+	docWriteln("</TR>");
		+	</PDM_LIST>
		+	</PDM_IF>
		+	docWriteln("</TABLE>");
		+	</SCRIPT>
		+	</PDM_FORM>
		+	</BODY>
		+	</HTML>
		+	<PDM_IF 0>
		+	</nowiki>
	'''Note: Follow the above 4 points with the object Iss(Issue) also'''		'''Note: Follow the above 4 points with the object Iss(Issue) also'''

@@ Line 20: / Line 20: @@
-[code]
+[[Media:relate_chg_iss]]
-<PDM_IF 0>
-chg_iss_tab.htmpl
-WHEN PRESENTED:
-    When we need to relate issues with Change Order
-INTENT:
-    Display a notebook page for to show all the related Changes
-Note:
-<location of pdmcgi>?OP=SHOW_DETAIL+PERSID=<persistent_id>+
-HTMPL=<notebook page htmpl file name>
-for example: http://test_machine/scripts/pdmcgi.exe?OP=
-SHOW_DETAIL+PERSID=cr:13677+HTMPL=crro_alg_tab.htmpl
-</PDM_IF>
-<html lang="en"><HEAD>
-<PDM_PRAGMA RELEASE=110>
-<PDM_WSP mode=edit factory=chg preview="NBTAB=chg_iss_tab">
-<PDM_INCLUDE FILE=styles.htmpl>
-<PDM_INCLUDE FILE=std_head.htmpl busy=no>
-<SCRIPT LANGUAGE="JavaScript" SRC="$CAisd/scripts/sitemods.js"></SCRIPT>
-</HEAD>
-<BODY>
-<PDM_INCLUDE FILE=std_body.htmpl filename="">
-<PDM_FORM NAME="frmDTLRO">
-<SCRIPT LANGUAGE="JavaScript">
-tab_banner("Related Issues List");
-docWriteln("<TABLE ID=tbl101 CLASS=tab summary='Issue List Notebook Tab row " + (_dtl.rowNum + 1) + "'>");
-docWriteln("<TR>");
-docWriteln("<th scope=col ALIGN=LEFT class=results>Ref#</TH>");
-docWriteln("<th scope=col ALIGN=LEFT class=results>Status</TH>");
-docWriteln("<th scope=col ALIGN=LEFT class=results>Description</TH>");
-docWriteln("</TR>");
-<PDM_IF $args.impacted_chg.length == 0 >
-<PDM_MACRO NAME=dtlStartRow>
-docWriteln("<TD ALIGN=middle class=detailro>");
-docWriteln("No Issue Attached");
-docWriteln("</TD>");
-<PDM_MACRO NAME=dtlEndTable>
-<PDM_ELSE>
-var counter=0;
-<PDM_LIST SOURCE=args.impacted_chg>
-			var sClass;
-			if(counter%2)
-				sClass = "results1";
-			else
-				sClass = "results0";
-			counter++;
-			var strHTML="<TR class=" + sClass +  ">";
-−
-docWriteln(strHTML);
-−
-docWriteln("<TD VALIGN=TOP class=detailroTab>");
-var start_a_tag = "<A" + detailNextID(true) +
-           " HREF=\"javascript:showDetailWithPersid('" +
-           '<PDM_FMT ESC_STYLE=C>$args.impacted_chg.persistent_id</PDM_FMT>' +
-           "')\">";
-var ecsaped_name=<PDM_FMT ESC_STYLE=C>"$args.impacted_chg.ref_num"</PDM_FMT>;
-end_a_tag="</A>";
-docWriteln(start_a_tag+ecsaped_name+end_a_tag);
-docWriteln("</TD>");
-docWriteln('<TD VALIGN=TOP class=detailroTab><PDM_FMT ESC_STYLE=C PAD=NO>$args.impacted_chg.status.sym</PDM_FMT></TD>');
-docWriteln('<TD VALIGN=TOP class=detailroTab><PDM_FMT ESC_STYLE=C PAD=NO>$args.impacted_chg.description</PDM_FMT></TD>');
-docWriteln("</TR>");
-</PDM_LIST>
-</PDM_IF>
-docWriteln("</TABLE>");
-</SCRIPT>
-</PDM_FORM>
-</BODY>
-</HTML>
-<PDM_IF 0>
-@(#)$Id: chg_iss_tab.htmpl,v 1.18 2006/03/21 18:16:57 jenji01 Exp $
-</PDM_IF>
-[/code]
-−
 '''Note: Follow the above 4 points with the object Iss(Issue) also'''