Changing Announcements Order By - Revision history

Gityerfix at 15:12, 8 August 2008

2008-08-08T15:12:29Z

2008-08-08T14:59:39Z

2008-08-08T14:59:26Z

2008-08-08T14:58:47Z

2008-08-08T14:58:29Z

2008-08-08T14:53:34Z

2008-08-08T14:52:37Z

2008-08-08T14:48:32Z

2008-08-08T14:48:01Z

2008-08-08T14:45:22Z

← Older revision		Revision as of 15:12, 8 August 2008
Line 1:		Line 1:
		+	__NOTOC__
		+	[[Category:Announcements]]
		+	[[Category:Customizations]]
		+	[[Category:r11]]
		+	{{Global Header}}
		+	{{Global Announcement}}
	== Overview ==		== Overview ==
	In Service Desk release 11.x you can easily add a node to your scoreboard for 'Announcements'. But quickly I noticed that unlike the 'View->Announcements' form, it sorts Ascending by default and most would want to see the current announcements, not ones from a year ago.		In Service Desk release 11.x you can easily add a node to your scoreboard for 'Announcements'. But quickly I noticed that unlike the 'View->Announcements' form, it sorts Ascending by default and most would want to see the current announcements, not ones from a year ago.

@@ Line 14: / Line 14: @@
 <source lang="text">OBJECT cnote {</source>
-=== Step 4: Scroll yo Line ===
+=== Step 4: Scroll to Line ===
 Scroll down to: "SORT_BY "posted_date";"
 <source lang="text">SORT_BY "posted_date";</source>

@@ Line 14: / Line 14: @@
 <source lang="text">OBJECT cnote {</source>
-=== Step 4: Scroll To Line ===
+=== Step 4: Scroll yo Line ===
 Scroll down to: "SORT_BY "posted_date";"
 <source lang="text">SORT_BY "posted_date";</source>

@@ Line 1: / Line 1: @@
 == Overview ==
-In Service Desk release 11+ you can easily add a node to your scoreboard for 'Announcements'. But quickly I noticed that unlike the 'View->Announcements' form, it sorts Ascending by default and most would want to see the current announcements, not ones from a year ago.
+In Service Desk release 11.x you can easily add a node to your scoreboard for 'Announcements'. But quickly I noticed that unlike the 'View->Announcements' form, it sorts Ascending by default and most would want to see the current announcements, not ones from a year ago.
 == Procedures ==

@@ Line 5: / Line 5: @@
 === Step 1: Copy File ===
-You can easily correct this by copying %nx_root%/bopcfg/majic/cm.maj to %nx_root%/site/mods/majic
+Copy ''%nx_root%/bopcfg/majic/cm.maj'' to ''%nx_root%/site/mods/majic''
 === Step 2: Open File For Editing ===
-Edit the %nx_root%/site/mods/majic/cm.maj
+Edit the ''%nx_root%/site/mods/majic/cm.maj''
 === Step 3: Search File ===
@@ Line 16: / Line 16: @@
 === Step 4: Scroll To Line ===
 Scroll down to: "SORT_BY "posted_date";"
 === Step 5: Make Edit ===
 Change to: "SORT_BY "posted_date DESC";"
 === Step 6: Reset System ===

@@ Line 4: / Line 4: @@
 == Procedures ==
-. You can easily correct this by copying %nx_root%/bopcfg/majic/cm.maj to %nx_root%/site/mods/majic
+=== Step 1: Copy File ===
-. Edit the %nx_root%/site/mods/majic/cm.maj
+=== Step 2: Open File For Editing ===
 Edit the %nx_root%/site/mods/majic/cm.maj
-. Search for: "OBJECT cnote {"
 <source lang="text">OBJECT cnote {</source>
-. Change to: "SORT_BY "posted_date DESC";"
+=== Step 4: Scroll to Field ===
-. Restart services and the default sort order will be descending for the list_cnote.htmpl.
+=== Step 6: Reset System ===
 == Notes ==
 We only added 'DESC' after the posted_date field on step 5.

@@ Line 10: / Line 10: @@
 . Search for: "OBJECT cnote {"
-<source>OBJECT cnote {</source>
+<source lang="text">OBJECT cnote {</source>
 . Scroll down to: "SORT_BY "posted_date";"

← Older revision		Revision as of 14:48, 8 August 2008
Line 10:		Line 10:
	3. Search for: "OBJECT cnote {"		3. Search for: "OBJECT cnote {"

		+	<source>OBJECT cnote {</source>
	4. Scroll down to: "SORT_BY "posted_date";"		4. Scroll down to: "SORT_BY "posted_date";"

← Older revision		Revision as of 14:45, 8 August 2008
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	== Notes ==		== Notes ==
−	~~Note:~~ We only added 'DESC' after the posted_date field on step 5.	+	We only added 'DESC' after the posted_date field on step 5.