Category:Customizations - Revision history

Gityerfix at 16:02, 18 July 2008

2008-07-18T16:02:24Z

Gityerfix at 01:57, 3 March 2008

2008-03-03T01:57:14Z

Gityerfix at 03:41, 17 January 2008

2008-01-17T03:41:10Z

Gityerfix at 03:35, 17 January 2008

2008-01-17T03:35:31Z

Gityerfix at 02:43, 17 January 2008

2008-01-17T02:43:35Z

Gityerfix at 17:31, 13 January 2008

2008-01-13T17:31:00Z

Gityerfix at 17:23, 13 January 2008

2008-01-13T17:23:16Z

Gityerfix at 17:13, 13 January 2008

2008-01-13T17:13:30Z

Gityerfix at 16:46, 13 January 2008

2008-01-13T16:46:46Z

Gityerfix at 16:45, 13 January 2008

2008-01-13T16:45:02Z

@@ Line 5: / Line 5: @@
 *Custom javascripts
 *Custom [[PDM_MACRO|pdm_macros]] or changes to existing [[PDM_MACRO|pdm_macros]]
-*Custom [[Action Macro]]
+*Custom [[Events and Macros|Action Macro]]
 *Custom [[Condition Macro]] (not to be confused with [[Site-Defined Condition Macro]])

← Older revision		Revision as of 01:57, 3 March 2008
Line 1:		Line 1:
−	~~[[Category:Service Desk]]~~
	Customizations are generally changes to Service Desk that are not supportable by CA. With the r11.x releases CA provided the [[Web Screen Painter]] and [[Schema Designer]] to make implementing modifications and customizations easier. And while they will support these tools and what they are designed to do, they will not necessarily support the end result of your customization.		Customizations are generally changes to Service Desk that are not supportable by CA. With the r11.x releases CA provided the [[Web Screen Painter]] and [[Schema Designer]] to make implementing modifications and customizations easier. And while they will support these tools and what they are designed to do, they will not necessarily support the end result of your customization.

@@ Line 9: / Line 9: @@
 *Custom [[Condition Macro]] (not to be confused with [[Site-Defined Condition Macro]])
-You can count on CA to support changes to the schema or web pages that utilize documented processes and procedures. (eg If you add a [[pdm_macro]] to a web page and it doesn't work as you anticipated, CA will support the resolution of your issue.)
+You can count on CA to support changes to the schema or web pages that utilize documented processes and procedures. (eg If you add a [[PDM_MACRO|pdm_macro]] to a web page and it doesn't work as you anticipated, CA will support the resolution of your issue.)
 See the '''Modification Guide''' to see what CA regards as a modification and will support. For older releases of Service Desk, it is known as the '''Advanced Customization Guide'''.

@@ Line 5: / Line 5: @@
 *Custom [[spel code|spel]] scripts
 *Custom javascripts
-*Custom pdm_macros or changes to existing pdm_macros
+*Custom [[PDM_MACRO|pdm_macros]] or changes to existing [[PDM_MACRO|pdm_macros]]
 *Custom [[Action Macro]]
 *Custom [[Condition Macro]] (not to be confused with [[Site-Defined Condition Macro]])

@@ Line 1: / Line 1: @@
 [[Category:Service Desk]]
-Customizations are generally changes to Service Desk that are not supportable by CA. With the r11.x releases CA provided the Web Screen Painter and Schema Designer to make implementing modifications and customizations easier. And while they will support these tools and what they are designed to do, they will not necessarily support the end result of your customization.
+Customizations are generally changes to Service Desk that are not supportable by CA. With the r11.x releases CA provided the [[Web Screen Painter]] and [[Schema Designer]] to make implementing modifications and customizations easier. And while they will support these tools and what they are designed to do, they will not necessarily support the end result of your customization.
 These changes are NEVER supported by CA:
-*Custom spel scripts
+*Custom [[spel code|spel]] scripts
 *Custom javascripts
 *Custom pdm_macros or changes to existing pdm_macros
@@ Line 9: / Line 9: @@
 *Custom [[Condition Macro]] (not to be confused with [[Site-Defined Condition Macro]])
-You can count on CA to support changes to the schema or web pages that utilize documented processes and procedures. (eg If you add a pdm_macro to a web page and it doesn't work as you anticipated, CA will support the resolution of your issue.)
+You can count on CA to support changes to the schema or web pages that utilize documented processes and procedures. (eg If you add a [[pdm_macro]] to a web page and it doesn't work as you anticipated, CA will support the resolution of your issue.)
 See the '''Modification Guide''' to see what CA regards as a modification and will support. For older releases of Service Desk, it is known as the '''Advanced Customization Guide'''.

← Older revision		Revision as of 17:31, 13 January 2008
Line 1:		Line 1:
−	[[Category:~~Content~~]]	+	[[Category:Service Desk]]
	Customizations are generally changes to Service Desk that are not supportable by CA. With the r11.x releases CA provided the Web Screen Painter and Schema Designer to make implementing modifications and customizations easier. And while they will support these tools and what they are designed to do, they will not necessarily support the end result of your customization.		Customizations are generally changes to Service Desk that are not supportable by CA. With the r11.x releases CA provided the Web Screen Painter and Schema Designer to make implementing modifications and customizations easier. And while they will support these tools and what they are designed to do, they will not necessarily support the end result of your customization.

← Older revision		Revision as of 17:13, 13 January 2008
Line 1:		Line 1:
		+	[[Category:Content]]
	Customizations are generally changes to Service Desk that are not supportable by CA. With the r11.x releases CA provided the Web Screen Painter and Schema Designer to make implementing modifications and customizations easier. And while they will support these tools and what they are designed to do, they will not necessarily support the end result of your customization.		Customizations are generally changes to Service Desk that are not supportable by CA. With the r11.x releases CA provided the Web Screen Painter and Schema Designer to make implementing modifications and customizations easier. And while they will support these tools and what they are designed to do, they will not necessarily support the end result of your customization.

← Older revision		Revision as of 16:45, 13 January 2008
Line 8:		Line 8:
	*Custom Condition Macros (not to be confused with Site-Defined Condition Macros)		*Custom Condition Macros (not to be confused with Site-Defined Condition Macros)

−	You can count on CA to support changes to the schema or web pages that utilize documented processes and procedures. (eg If you add a pdm_macro to a web page and it doesn't work as you anticipated, CA will support the resolution of your issue.)	+	You can count on CA to support changes to the schema or web pages that utilize documented processes and procedures. (eg If you add a pdm_macro to a web page and it doesn't work as you anticipated, CA will support the resolution of your issue.)
		+
		+	See the '''Modification Guide''' to see what CA regards as a modification and will support. For older releases of Service Desk, it is known as the '''Advanced Customization Guide'''.