View source for Changing Announcements Order By

__NOTOC__
[[Category:Announcements]]
[[Category:Customizations]]
[[Category:r11]]
{{Global Header}}
{{Global Announcement}}
== Overview ==
In Service Desk release 11.x you can easily add a node to your scoreboard for 'Announcements'. But quickly I noticed that unlike the 'View->Announcements' form, it sorts Ascending by default and most would want to see the current announcements, not ones from a year ago.

== Procedures ==

=== Step 1: Copy File ===
Copy ''%nx_root%/bopcfg/majic/cm.maj'' to ''%nx_root%/site/mods/majic''

=== Step 2: Open File For Editing ===
Edit the ''%nx_root%/site/mods/majic/cm.maj''

=== Step 3: Search File ===
Search for: "OBJECT cnote {"
<source lang="text">OBJECT cnote {</source>

=== Step 4: Scroll to Line ===
Scroll down to: "SORT_BY "posted_date";"
<source lang="text">SORT_BY "posted_date";</source>

=== Step 5: Make Edit ===
Change to: "SORT_BY "posted_date DESC";"
<source lang="text">SORT_BY "posted_date DESC";</source>

=== Step 6: Reset System ===
Restart services and the default sort order will be descending for the list_cnote.htmpl.

== Notes ==
We only added 'DESC' after the posted_date field on step 5.