2012-08-13T13:58:16Z

Gregg: New page: merkantis Business Solutions is the newest sponsor of ServiceDeskUsers.com. They provide products and services to assist you in your IT-Service and IT-Infrastructure management. Please v...

merkantis Business Solutions is the newest sponsor of ServiceDeskUsers.com. They provide products and services to assist you in your IT-Service and IT-Infrastructure management.

Please visit them at their [http://www.merkantis.de cpmany website].

Yellow Pages:Xtraction Solutions

2012-03-10T07:11:35Z

Gregg:

{| width=100%
|width=* valign="top"|[[Image:xtraction_logo_small.jpg|left]]

'''
== Drag-and-drop dashboards and reports for CA Service Desk, Portfolio Manager, Asset Management, CMDB, and more... ==
'''

'''Xtraction for Service Desk'''

Create dashboards and reports with less time, less effort and less cost. Elevate your service management capabilities and take control of reporting and dashboard creation.
Xtraction for Service Desk allows you to create and interact with visually rich dashboards. The Self-service drag-and-drop design removes dependence and bottlenecks with specialized technical skills and database knowledge.

How Xtraction will help you:
* Dramatically reduce time to create dashboards and share to other users.
* ITIL aligned Continual Service Improvement can begin - anyone can use Xtraction.
* Extend to multiple data sources to allow disparate data on same dashboards
* Security layer allows control over user access to data sources and dashboard folders.

You can build simple or complex dashboards from the data fields which are presented as 'building blocks' ready to drag into the dashboard. With an extremely intuitive GUI and interactive approach, Xtraction allows simple 'click into' data for more focused drill-down analysis.

===<center>[http://www.xtractionsolutions.com/trialForm.html *** Click to request free trial *** setup takes less than 1hour]</center>===

We offer an integrated software solution that will revolutionize your reporting and dashboard abilities for CA Service Desk.

'''Related documents:'''

*[http://www.xtractionsolutions.com/xtraction Xtraction videos and info]

*[http://www.xtractionsolutions.com/Xtraction%20Data%20Sheet%202011.pdf Xtraction Data Sheet]

*[http://www.servicedeskusers.com/hagrid/ Xtraction Online Demo]

| width=500px valign="top" align="left" cellpadding=15|<center>[[Image:Xtraction.gif]] 
'''''Xtraction dashboard - designed with simple drag-and-drop'''''</center> 
<div style="margin-left:25px">
'''Xtraction - Quick Facts:'''
*Real-time, interactive status dashboards—drill-down and slice the information
*Remove ongoing costs of services engagements
*Export to pre-formatted MS Word templates [http://www.hagridsolutions.com/images/documents/xtraction%20sample%20report%20-%20hagrid.pdf]
*Installed in minutes — immediate realization of value
*Closely align with ITIL best practices and SOX audit compliance
*Browser accessible, no client software
</div>
|}

----

'''Contact us for a demonstration or trial of Xtraction for Service Desk.''' 
USA: +1 855 498 7228 
Australia: +61 (0) 411 017 385 
Email: [mailto:sales@xtractionsolutions.com sales@xtractionsolutions.com] 
[http://www.xtractionsolutions.com/xtraction www.xtractionsolutions.com/xtraction]

Yellow Pages:Xtraction Solutions

2012-03-10T07:08:08Z

Gregg:

{| width=100%
|width=* valign="top"|[[Image:xtraction_logo_small.jpg|left]]

'''
== Drag-and-drop dashboards and reports for CA Service Desk, Portfolio Manager, Asset Management, CMDB, and more... ==
'''

'''Xtraction for Service Desk'''

Create dashboards and reports with less time, less effort and less cost. Elevate your service management capabilities and take control of reporting and dashboard creation.
Xtraction for Service Desk allows you to create and interact with visually rich dashboards. The Self-service drag-and-drop design removes dependence and bottlenecks with specialized technical skills and database knowledge.

How Xtraction will help you:
* Dramatically reduce time to create dashboards and share to other users.
* ITIL aligned Continual Service Improvement can begin - anyone can use Xtraction.
* Extend to multiple data sources to allow disparate data on same dashboards
* Security layer allows control over user access to data sources and dashboard folders.

You can build simple or complex dashboards from the data fields which are presented as 'building blocks' ready to drag into the dashboard. With an extremely intuitive GUI and interactive approach, Xtraction allows simple 'click into' data for more focused drill-down analysis.

===<center>[http://www.xtractionsolutions.com/trialForm.html *** Click to request free trial *** setup takes less than 1hour]</center>===

We offer an integrated software solution that will revolutionize your reporting and dashboard abilities for CA Service Desk.

'''Related documents:'''

*[http://www.http://www.hagridsolutions.com/xtraction Xtraction videos and info]

*[http://www.hagridsolutions.com/images/documents/XV2.5%20data%20sheet09.pdf Xtraction Data Sheet]

*[http://www.servicedeskusers.com/hagrid/ Xtraction Online Demo]

| width=500px valign="top" align="left" cellpadding=15|<center>[[Image:Xtraction.gif]] 
'''''Xtraction dashboard - designed with simple drag-and-drop'''''</center> 
<div style="margin-left:25px">
'''Xtraction - Quick Facts:'''
*Real-time, interactive status dashboards—drill-down and slice the information
*Remove ongoing costs of services engagements
*Export to preformated MS Word templates [http://www.hagridsolutions.com/images/documents/xtraction%20sample%20report%20-%20hagrid.pdf]
*Installed in minutes — immediate realization of value
*Closely align with ITIL best practices and SOX audit compliance
*Browser accessible, no client software
</div>
|}

----

'''Contact us for a demonstration or trial of Xtraction for Service Desk.''' 
USA: +1 855 498 7228 
Australia: +61 (0) 411 017 385 
Email: [mailto:sales@xtractionsolutions.com sales@xtractionsolutions.com] 
[http://www.xtractionsolutions.com/xtraction www.xtractionsolutions.com/xtraction]

Yellow Pages:Xtraction Solutions

2012-03-10T07:06:41Z

Gregg:

{| width=100%
|width=* valign="top"|[[Image:xtraction_logo_small.jpg|left]]

'''
== Drag-and-drop dashboards and reports for CA Service Desk, Portfolio Manager, Asset Management, CMDB, and more... ==
'''

'''Xtraction for Service Desk'''

Create dashboards and reports with less time, less effort and less cost. Elevate your service management capabilities and take control of reporting and dashboard creation.
Xtraction for Service Desk allows you to create and interact with visually rich dashboards. The Self-service drag-and-drop design removes dependence and bottlenecks with specialized technical skills and database knowledge.

How Xtraction will help you:
* Dramatically reduce time to create dashboards and share to other users.
* ITIL aligned Continual Service Improvement can begin - anyone can use Xtraction.
* Extend to multiple data sources to allow disparate data on same dashboards
* Security layer allows control over user access to data sources and dashboard folders.

You can build simple or complex dashboards from the data fields which are presented as 'building blocks' ready to drag into the dashboard. With an extremely intuitive GUI and interactive approach, Xtraction allows simple 'click into' data for more focused drill-down analysis.

===<center>[http://www.xtractionsolutions.com/trialForm.html *** Click to request free trial *** setup takes less than 1hour]</center>===

We offer an integrated software solution that will revolutionize your reporting and dashboard abilities for CA Service Desk.

'''Related documents:'''

*[http://www.http://www.hagridsolutions.com/xtraction Xtraction videos and info]

*[http://www.hagridsolutions.com/images/documents/XV2.5%20data%20sheet09.pdf Xtraction Data Sheet]

*[http://www.servicedeskusers.com/hagrid/ Xtraction Online Demo]

| width=500px valign="top" align="left" cellpadding=15|<center>[[Image:Xtraction.gif]] 
'''''Xtraction dashboard - designed with simple drag-and-drop'''''</center> 
<div style="margin-left:25px">
'''Xtraction - Quick Facts:'''
*Real-time, interactive status dashboards—drill-down and slice the information
*Remove ongoing costs of services engagements
*Export to preformated MS Word templates [http://www.hagridsolutions.com/images/documents/xtraction%20sample%20report%20-%20hagrid.pdf]
*Installed in minutes — immediate realization of value
*Closely align with ITIL best practices and SOX audit compliance
*Browser accessible, no client software
</div>
|}

----
1.855.4XTRACTION (1.855.498.7228)
'''Contact us for a demonstration or trial of Xtraction for Service Desk.''' 
USA: +1 855 498 7228 
Australia: +61 (0) 411 017 385 
Email: [mailto:sales@xtractionsolutions.com sales@xtractionsolutions.com] 
[http://www.xtractionsolutions.com/xtraction www.xtractionsolutions.com/xtraction]

Yellow Pages:Xtraction Solutions

2012-03-10T07:01:27Z

Gregg:

{| width=100%
|width=* valign="top"|[[Image:xtraction_logo_small.jpg|left]]

'''
== Drag-and-drop dashboards and reports for CA Service Desk, Portfolio Manager, Asset Management, CMDB, and more... ==
'''

'''Xtraction for Service Desk'''

Create dashboards and reports with less time, less effort and less cost. Elevate your service management capabilities and take control of reporting and dashboard creation.
Xtraction for Service Desk allows you to create and interact with visually rich dashboards. The Self-service drag-and-drop design removes dependence and bottlenecks with specialized technical skills and database knowledge.

How Xtraction will help you:
* Dramatically reduce time to create dashboards and share to other users.
* ITIL aligned Continual Service Improvement can begin - anyone can use Xtraction.
* Extend to multiple data sources to allow disparate data on same dashboards
* Security layer allows control over user access to data sources and dashboard folders.

You can build simple or complex dashboards from the data fields which are presented as 'building blocks' ready to drag into the dashboard. With an extremely intuitive GUI and interactive approach, Xtraction allows simple 'click into' data for more focused drill-down analysis.

===<center>[http://www.xtractionsolutions.com/trialForm.html *** Click to request free trial *** setup takes less than 1hour]</center>===

We offer an integrated software solution that will revolutionize your reporting and dashboard abilities for CA Service Desk.

'''Related documents:'''

*[http://www.http://www.hagridsolutions.com/xtraction Xtraction videos and info]

*[http://www.hagridsolutions.com/images/documents/XV2.5%20data%20sheet09.pdf Xtraction Data Sheet]

*[http://www.servicedeskusers.com/hagrid/ Xtraction Online Demo]

| width=500px valign="top" align="left" cellpadding=15|<center>[[Image:Xtraction.gif]] 
'''''Xtraction dashboard - designed with simple drag-and-drop'''''</center> 
<div style="margin-left:25px">
'''Xtraction - Quick Facts:'''
*Real-time, interactive status dashboards—drill-down and slice the information
*Remove ongoing costs of services engagements
*Export to preformated MS Word templates [http://www.hagridsolutions.com/images/documents/xtraction%20sample%20report%20-%20hagrid.pdf]
*Installed in minutes — immediate realization of value
*Closely align with ITIL best practices and SOX audit compliance
*Browser accessible, no client software
</div>
|}

----

'''Contact us for a demonstration or trial of Xtraction for Service Desk.''' 
USA: +1 703 439 2621 
Australia: +61 (0) 411 017 385 
Email: [mailto:sales@hagridsolutions.com sales@hagridsolutions.com] 
[http://www.hagridsolutions.com/xtraction www.hagridsolutions.com/xtraction]

2011-01-27T18:37:54Z

Gregg: Yellow Pages:OakTree Solutions moved to Yellow Pages:5000fish: Company name change

Yellow Pages:OakTree Solutions

2011-01-27T18:37:54Z

Gregg: Yellow Pages:OakTree Solutions moved to Yellow Pages:5000fish: Company name change

#REDIRECT [[Yellow Pages:5000fish]]

Yellow Pages:5000fish

2011-01-18T18:31:13Z

Gregg: Unprotected "Yellow Pages:OakTree Solutions"

== OakTree Solutions provides customers with: ==
 
*Professional implementation, configuration, and customization services for Unicenter Service Desk, Unicenter DSM, Unicenter Asset Portfolio Management, NSM, Spectrum, and e-Health.
*Resale capabilities for Unicenter, eTrust, and Brighstor technology.
*Enhanced reporting capabilities through OakTree Navigator.
*Hosted Service Desk/ Help Desk Services through OakTree DemandDesk.

 

{| border="1" cellpadding="10" cellspacing="1"
| [[Image:OakTreeLogo.png]] || Since 1999, OakTree Solutions has provided the CA community with over 150 CA implementations, supporting the entire implementation lifecycle, from architecture to operations. Our customers have included Fortune 500 companies, Federal agencies with 100’s of thousands of users, to Small and Medium sized businesses. With expertise in Unicenter Service Desk, Unicenter DSM, Unicenter Asset Portfolio Management, NSM, Spectrum, and e-Health, OakTree Solutions has provided best-value services at both commercial and Government organizations as both a prime and a subcontractor. Our proven success at these organizations, combined with our low-cost service rates, provide our customers with best value services. 

Additionally, OakTree Solutions is an Enterprise Solutions Partner with CA and can resell the entire portfolio of Unicenter, eTrust, and Brighstor technology. 

For more information about our CA Professional Services please visit [http://www.oaktreesolutions.com www.oaktreesolutions.com]

|-
|}
 

{| border="1" cellpadding="10" cellspacing="1"
| [[Image:OakTreeNav1.png]] || OakTree Navigator addresses one of the biggest issues with enterprise data reporting -- complexity. OakTree Navigator enables anyone, even those without strong database skills, to simply create impromptu customized reports. It eliminates the extraneous time, money, and resources spent using complex reporting technology including Crystal Reports, Microsoft Access, Actuate, and others. With OakTree Navigator you can generate reports needed by management and ensure business service levels are met, on the web and have the ability to dynamically change parameters in the report as needed, This saves and reduces even more time and cost, and eliminates the complexity and development time within your old reporting process. 

For more information about OakTree Navigator, please visit [http://www.oaktreenavigator.com www.oaktreenavigator.com]
|-
|}
 

{| border="1" cellpadding="10" cellspacing="1"
| [[Image:DemandDesk.png]] || As an authorized CA Managed Services Provider, OakTree DemandDesk, provides the same great technology you are familiar with, Unicenter Service Desk, but with a lower total cost of ownership. OakTree Solutions can provide any organization, large or small, with the ability to reap all the benefits of Unicenter Service Desk without the cost or burden of maintaining the software, hardware, licenses, administration, upgrades, and requirement for costly vendor professional services. 

Hosted in a state of the art datacenter, OakTree Solutions has a full staff of experienced Service Desk engineers that keep your help desk available 24/7 via a secure internet connection. We provide all the administration, customization, upgrades, and upkeep of the application. With all of these activities taken care of, your company and your help desk staff can focus on supporting your end users and providing them with the best services. If you are currently facing a maintenance renewal and want to explore the cost savings you can achieve by OakTree DemandDesk please contact [mailto:sales@oaktreesolutions.com sales@oaktreesolutions.com] 

For more information on DemandDesk please visit [http://www.oaktreedemanddesk.com www.oaktreedemanddesk.com]
|-
|}
 

== Please contact us for any additional information or assistance ==

 
*[mailto:sales@oaktreesolutions.com sales@oaktreesolutions.com]
*[mailto:support@oaktreesolutions.com support@oaktreesolutions.com]
*[mailto:jobs@oaktreesolutions.com jobs@oaktreesolutions.com]

Yellow Pages:CorTechs Inc

2011-01-06T20:47:23Z

Gregg: Unprotected "Yellow Pages:CorTechs Inc"

CorTechs is proud to be a sponsor of ServiceDeskUsers.com. Principally headquartered in Virginia, the primary focus of our CA Practice is providing Professional Services to existing CA customers around CA Service Desk , Client Management Solutions (formerly Desktop Management), and Unicenter NSM.

Since our inception, The CA Practice’s mission has been to fully deliver Unicenter implementations in enterprise class environments using experienced Unicenter Engineers and proven methods. CorTechs personnel are experts in their individual areas of focus. Additionally, we have maintained our close relationship with CA to ensure full support for our customers in all aspects of working with CA including Product Support, Professional Services, Education and Software Licensing.

Primarily a consulting company, CorTechs has been built on the premise of finding, nurturing, and retaining talented IT professionals. It is our belief that people, not technology, make the difference between success and failure in IT projects. Our credentials, certifications, awards, and extremely high rate of retention speaks to our success in doing so. We are not a “body-shop”. CorTechs brings significant experience in expert-level consulting for large commercial enterprises and Federal, State & Local Government customers.

CorTechs recognizes the substantial effort CA’s core Customers have invested over many years to build the systems relied upon today to support global enterprises. From mission-critical customizations of Service Desk to large scale deployments of Client Management Systems across disparate geographical areas, the successful CA Customers have built enterprise class IT infrastructures. This is no small feat. CorTechs recognizes this and understands the effort required to maintain, upgrade and deploy CA tools in very large enterprises.

Looking forward, the CA Customer base is faced with new and, equally daunting challenges: Implementing new technologies, keeping up with evolving industry standards, and modernizing legacy systems, all while maintaining a high availability in these global environments. CorTechs can help. You can engage our services in three ways: 1) directly, 2) through CA Professional Services, or 3) via a major prime contractor like EDS, CSC, IBM or General Dynamics. Please contact Shayne or ask your CA Account Manager to engage us on your next Unicenter project.

Shayne Quaas 
CA Practice Manager 
CorTechs, Inc. 
Office: (813)264-5385 
Mobile: (813)217-2622 
Fax: (703)968-8180 
Email: [mailto:squaas@cortechs.com squaas@cortechs.com] 
[http://www.cortechs.com www.cortechs.com] 
a CA Smart TM Partner, CA ESP Partner, CA VET Partner, and CA VSA Partner

2009-06-10T14:45:26Z

Gregg:

{{Global Announcement}}
{| width="100%"
|-
|}
{| width="100%" cellspacing=5px
|-
| width="60%" align="left" style="vertical-align:top;" |
{| width="100%" cellspacing=0px
|-
! '''News & Announcements'''
|-
| style="background-color:#E3F6CE;text-align:right;" | Archives: [[CA:News Archive | CA News]] | [[SDU:News Archive | SDU News]] | [[News Archive | Service Desk News]]
|-
| style="background-color:#eeeeee;" |
[[image:new.gif]]'''New Sponsor''' 
Last month, we added another new sponsor to the SDU team. Join us in welcoming [[Yellow_Pages:TechTeam_Global|TechTeam]], a global outsourcing and services company. If you have not already done so, be sure to check out their offerings. 
--[[User:Gregg|Gregg]] 10:30, 10 June 2009 (EST) 
|-
|
[[image:new.gif]]'''Hyper Notification - Scripting Vulnerability in Apache Tomcat''' 
Cross-Site Scripting (XSS) vulnerability has been identified in Apache Tomcat
4.1.0 through 4.1.37. This may allow remote attackers to inject arbitrary
web script of HTML via a crafted string that is used in the message argument
to the HttpServletResponse.sendError method. [https://support.ca.com/irj/portal/SolutionResults?aparNo=RI08615&actionID=4 Click here for complete description and solution] 
--[[User:Gityerfix|Gityerfix]] 09:50, 09 June 2009 (EST) 
|-
| style="background-color:#eeeeee;" |
'''Announcing the Release of r12.1''' 
CA Service Desk r12.1 has just been released. R12.1 is a focus on Change Management. A few marquis features are the Unified Change Calendar, Change Collision Detection, Risk Assessment, Change Advisory Board Console, Change Impact Explorer, Change Process Workflow Visibility, and Key Performance Indicator Reports. [https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID=206359 View CAs Announcement Here]
 
--[[User:Gityerfix|Gityerfix]] 11:50, 22 May 2009 (EST) 
|-
|
'''Another SDU Milestone Achieved''' 
The SDU community has surpassed 10,000 forum posts. That's an average of 26 posts per day, which includes weekends and holidays. That's pretty impressive for only being 1 year and 2 weeks old. Thank you to everyone who has participated in our forums, and especially the moderators and frequent contributors who generously give their time and expertise to help out others and keep this community thriving. Lets see if we can reach 20,000 in less time.
 
--[[User:Gityerfix|Gityerfix]] 10:00, 20 February 2009 (EST) 
|-
| style="background-color:#eeeeee;" |
'''New CA Workflow release''' 
Release 1.0.019.061 of CA Workflow is now available. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/usvdr112-solpatch.html Click here for patches]
 
--[[User:Gityerfix|Gityerfix]] 08:39, 27 January 2009 (EST) 
|-
|
'''r6.0/SP1 Support Extended''' 
CA has extended the support for the 6.0/SP1 Products to June 30, 2009. [https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID=197190 View CAs Announcement Here].
 
--[[User:Gityerfix|Gityerfix]] 09:56, 22 January 2009 (EST) 
|-
| style="background-color:#eeeeee;" |
'''Cumulative Patches #3 released for r11.2''' 
CA has released another round of patches. Like all cumulative patches, it is advised that you begin preparations for installing them. Neglecting to do so can impact support as the cumulative patches are often prerequisites for test patches. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/usvdr112-solpatch.html Click here for patches]
 
--[[User:Gityerfix|Gityerfix]] 12:51, 30 December 2008 (EST) 
|-
|}
| width="40%" align="center" style="vertical-align:top;" |

{| width="100%"
|-
! '''Attention New Members'''
|-
| align="left"|A validation email is sent to complete the registration process. If you do not received this email, let us know. [mailto:admins@servicedeskusers.com admins@servicedeskusers.com]
|-
|} 
{| width="100%"
|-
! '''All Members Are Encouraged to...'''
|-
| align="left"|
*Get [[image:linkedin.gif]] to the [http://www.linkedin.com/groups?about=&gid=696297 ServiceDeskUsers] Group 
[[image:new.gif]]Become a Facebook fan of [http://www.facebook.com/pages/ServiceDeskUsers-SDU/56424022203 ServiceDeskUsers] 
*Join the [http://causergroups.ca.com/usergroups/Welcome.aspx?ID=400 CA Service Management Global User Community] 
*Join a [http://causergroups.com CA Regional User Community] 
*Register for [https://support.ca.com CA Technical Support] 
|-
|} 
{| width="100%"
|-
! '''Newest Pages'''
|-
|align="left"|{{Special:NewestPages/-/10}}
[[Special:NewestPages|[more...]]]
 
|-
|}
{| width="100%"
|-
! '''Start a New Page'''
|-
| align="left"|Add to the Service Desk Library by starting a new page. Simply provide the name of the page you want to create in the field below to begin the process.
|-
| align="left"|<newarticle namespace='Main'></newarticle>
|-
|} 
{| width="100%"
|-
! '''Most Popular Pages'''
|-
|align="left"|<TopTenPages offset=1>10</TopTenPages>
[[Special:Popularpages|[more...]]]
 
|-
|}
|-
! colspan="2" align="center" | '''Resources'''
|-
| colspan="2" align="left" | '''SDU Resources''' [[image:exclaim.gif]][[SDU:SDU r12 EP1|Add SDU Enhancement Pack 1 to r12 Install]] | [http://mycroft.mozdev.org/download.html?name=servicedeskusers&sherlock=yes&opensearch=yes&submitform=Search Add SDU Searching to your browser] | [[SDU:RSS Feeds|Subscribe to SDU RSS Feeds]] | [http://www.linkedin.com/groups?about=&gid=696297 Get LinkedIn to the ServiceDeskUsers Group] | [[SDU:Search Provider/Engine|Search your own CA Service Desk installation from a web browser]]
|-
| colspan="2" align="left" | '''CA Product Home Pages''' [https://support.ca.com/irj/portal/anonymous/prdxrefsoln?productID=5786 CA CMDB] | [https://support.ca.com/irj/portal/anonymous/prdxrefsoln?productID=4839 CA Embedded Entitlements Manager] | [https://support.ca.com/irj/portal/anonymous/prddtlshome?productID=8165 CA Service Desk Manager] | [https://support.ca.com/irj/portal/anonymous/prdxrefsoln?productID=5697 CA SupportBridge Solutions] | [https://support.ca.com/irj/portal/anonymous/prddtlshome?productID=7956 CA Workflow] | [https://support.ca.com/irj/portal/anonymous/prddtlshome?productID=5256 MDB] | [https://support.ca.com/irj/portal/anonymous/prdxrefsoln?productID=191 Unicenter Service Desk] | [https://support.ca.com/irj/portal/anonymous/prdxrefsoln?productID=4915 Unicenter Service Desk Dashboard] | [https://support.ca.com/irj/portal/anonymous/prdxrefsoln?productID=1220 Unicenter Service Desk Knowledge Tools]
|-
| colspan="2" align="left" | '''Other CA Resources''' [http://www.ca.com/us/content/campaign.aspx?cid=141685 CA Development Exchange] (formerly CA Development Buddy) | [[image:new.gif]][http://www.ca.com/files/demos/productivity_accelerator.htm CA Productivity Accelerator (CAPA) for Service Desk] | [http://causergroups.ca.com/usergroups/Welcome.aspx?ID=400 CA Service Management Global User Community] | [http://causergroups.com CA Regional User Communities] | [http://caworld.com CA World] | [http://supportconnectw.ca.com/public/ca_common_docs/cabetas-programlist.asp CA's Enhanced Beta Program] | [http://ca.com/us/about/content.aspx?cid=97738 Customer Alliance Program] | [http://www.ca.com/us/it-training-education.aspx Education] | [[image:new.gif]][https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/191_r12_updatemainpage.html r12 Upgrade Information] | [https://support.ca.com Technical Support]
|-
| colspan="2" align="left" | '''User Community Websites''' [http://www.clarityusers.com Clarity Users] | [http://www.spectrumehealth.org Spectrum & eHealth User Community]
|-
|}

Yellow Pages

2009-05-04T14:10:46Z

Gregg:

{| cellspacing="30px;" style="width:100%;height:100%;background-color:#ffffbb;border: 1px solid black;"
|-
| colspan="3" align="center" | '''The SDU Yellow Pages are publicly available listings of companies in the business of CA/Unicenter Service Desk.''' ''Click on a listings below to view contact information and service offerings.'' 
|-
| style="vertical-align:top;width:33%" | '''CA Software Vendor''' 
----
[[Yellow_Pages:CorTechs Inc|CorTechs Inc]] [[Image:Flag usa.gif]] 
[[Yellow_Pages:TechTeam_Global|TechTeam Global]] [[Image:Flag usa.gif]] 
 
 
 
 
'''Complimentary Software''' 
----
[[Yellow_Pages:Hagrid Solutions|Hagrid Solutions]] [[Image:Flag australia.gif]] [[Image:Flag usa.gif]] 
[[Yellow_Pages:OakTree Solutions|OakTree Solutions]] [[Image:Flag usa.gif]] 
 
 
 
 
'''Education/Training''' 
----
 
 
 
 
 
 
'''ITIL Process Consulting''' 
----
 
 
 
 
 
 
| style="vertical-align:top;width:33%" | '''Reporting''' 
----
[[Yellow_Pages:Hagrid Solutions|Hagrid Solutions]] [[Image:Flag australia.gif]] [[Image:Flag usa.gif]] 
[[Yellow_Pages:OakTree Solutions|OakTree Solutions]] [[Image:Flag usa.gif]] 
 
 
 
'''Service Desk Consulting''' 
----
[[Yellow_Pages:Appia_Incorporated|Appia Incorporated]] [[Image:Flag usa.gif]] [[Image:Flag_canada.gif]] 
[[Yellow_Pages:CorTechs Inc|CorTechs Inc]] [[Image:Flag usa.gif]] 
[[Yellow_Pages:OakTree Solutions|OakTree Solutions]] [[Image:Flag usa.gif]] 
[[Yellow_Pages:TechTeam_Global|TechTeam Global]] [[Image:Flag usa.gif]] 
SCM Solutions [[Image:Flag usa.gif]] [[Image:Flag_canada.gif]] 
 
 
'''Workflow Development''' 
----
[[Yellow_Pages:Appia_Incorporated|Appia Incorporated]] [[Image:Flag usa.gif]] [[Image:Flag_canada.gif]] 
[[Yellow_Pages:OakTree Solutions|OakTree Solutions]] [[Image:Flag usa.gif]] 
 
 
 
 
|-
| colspan="3" align="center" | Click [[SDU:Advertise|HERE]] for information about advertising on the SDU Yellow Pages.
|-
|}

Yellow Pages

2009-05-04T14:07:37Z

Gregg:

{| cellspacing="30px;" style="width:100%;height:100%;background-color:#ffffbb;border: 1px solid black;"
|-
| colspan="3" align="center" | '''The SDU Yellow Pages are publicly available listings of companies in the business of CA/Unicenter Service Desk.''' ''Click on a listings below to view contact information and service offerings.'' 
|-
| style="vertical-align:top;width:33%" | '''CA Software Vendor''' 
----
[[Yellow_Pages:CorTechs Inc|CorTechs Inc]] [[Image:Flag usa.gif]] 
[[Yellow_Pages:TechTeam_Global|TechTeam Global]] [[Image:Flag usa.gif]] 
 
 
 
 
'''Complimentary Software''' 
----
[[Yellow_Pages:Hagrid Solutions|Hagrid Solutions]] [[Image:Flag australia.gif]] [[Image:Flag usa.gif]] 
[[Yellow_Pages:OakTree Solutions|OakTree Solutions]] [[Image:Flag usa.gif]] 
 
 
 
 
'''Education/Training''' 
----
 
 
 
 
 
 
'''ITIL Process Consulting''' 
----
 
 
 
 
 
 
| style="vertical-align:top;width:33%" | '''Reporting''' 
----
[[Yellow_Pages:Hagrid Solutions|Hagrid Solutions]] [[Image:Flag australia.gif]] [[Image:Flag usa.gif]] 
[[Yellow_Pages:OakTree Solutions|OakTree Solutions]] [[Image:Flag usa.gif]] 
 
 
 
 
'''Service Desk Consulting''' 
----
[[Yellow_Pages:Appia_Incorporated|Appia Incorporated]] [[Image:Flag usa.gif]] [[Image:Flag_canada.gif]] 
[[Yellow_Pages:CorTechs Inc|CorTechs Inc]] [[Image:Flag usa.gif]] 
[[Yellow_Pages:OakTree Solutions|OakTree Solutions]] [[Image:Flag usa.gif]] 
[[Yellow_Pages:TechTeam_Global|TechTeam Global]] [[Image:Flag usa.gif]] 
SCM Solutions [[Image:Flag usa.gif]] [[Image:Flag_canada.gif]] 
 
'''Workflow Development''' 
----
[[Yellow_Pages:Appia_Incorporated|Appia Incorporated]] [[Image:Flag usa.gif]] [[Image:Flag_canada.gif]] 
[[Yellow_Pages:OakTree Solutions|OakTree Solutions]] [[Image:Flag usa.gif]] 
 
 
 
 
|-
| colspan="3" align="center" | Click [[SDU:Advertise|HERE]] for information about advertising on the SDU Yellow Pages.
|-
|}

Yellow Pages

2009-05-04T14:06:03Z

Gregg:

{| cellspacing="30px;" style="width:100%;height:100%;background-color:#ffffbb;border: 1px solid black;"
|-
| colspan="3" align="center" | '''The SDU Yellow Pages are publicly available listings of companies in the business of CA/Unicenter Service Desk.''' ''Click on a listings below to view contact information and service offerings.'' 
|-
| style="vertical-align:top;width:33%" | '''CA Software Vendor''' 
----
[[Yellow_Pages:CorTechs Inc|CorTechs Inc]] [[Image:Flag usa.gif]] 
[[Yellow_Pages:TechTeam_Global|TechTeam Global]] [[Image:Flag usa.gif]] 
 
 
'''Complimentary Software''' 
----
[[Yellow_Pages:Hagrid Solutions|Hagrid Solutions]] [[Image:Flag australia.gif]] [[Image:Flag usa.gif]] 
[[Yellow_Pages:OakTree Solutions|OakTree Solutions]] [[Image:Flag usa.gif]] 
 
 
 
'''Education/Training''' 
----
 
 
 
 
'''ITIL Process Consulting''' 
----
 
 
 
 
| style="vertical-align:top;width:33%" | '''Reporting''' 
----
[[Yellow_Pages:Hagrid Solutions|Hagrid Solutions]] [[Image:Flag australia.gif]] [[Image:Flag usa.gif]] 
[[Yellow_Pages:OakTree Solutions|OakTree Solutions]] [[Image:Flag usa.gif]] 
 
 
 
'''Service Desk Consulting''' 
----
[[Yellow_Pages:Appia_Incorporated|Appia Incorporated]] [[Image:Flag usa.gif]] [[Image:Flag_canada.gif]] 
[[Yellow_Pages:CorTechs Inc|CorTechs Inc]] [[Image:Flag usa.gif]] 
[[Yellow_Pages:OakTree Solutions|OakTree Solutions]] [[Image:Flag usa.gif]] 
[[Yellow_Pages:TechTeam_Global|TechTeam Global]] [[Image:Flag usa.gif]] 
SCM Solutions [[Image:Flag usa.gif]] [[Image:Flag_canada.gif]] 
 
 
 
'''Workflow Development''' 
----
[[Yellow_Pages:Appia_Incorporated|Appia Incorporated]] [[Image:Flag usa.gif]] [[Image:Flag_canada.gif]] 
[[Yellow_Pages:OakTree Solutions|OakTree Solutions]] [[Image:Flag usa.gif]] 
 
 
 
 
|-
| colspan="3" align="center" | Click [[SDU:Advertise|HERE]] for information about advertising on the SDU Yellow Pages.
|-
|}

Yellow Pages

2009-05-04T14:05:07Z

Gregg:

{| cellspacing="30px;" style="width:100%;height:100%;background-color:#ffffbb;border: 1px solid black;"
|-
| colspan="3" align="center" | '''The SDU Yellow Pages are publicly available listings of companies in the business of CA/Unicenter Service Desk.''' ''Click on a listings below to view contact information and service offerings.'' 
|-
| style="vertical-align:top;width:33%" | '''CA Software Vendor''' 
----
[[Yellow_Pages:CorTechs Inc|CorTechs Inc]] [[Image:Flag usa.gif]] 
 
 
 
'''Complimentary Software''' 
----
[[Yellow_Pages:Hagrid Solutions|Hagrid Solutions]] [[Image:Flag australia.gif]] [[Image:Flag usa.gif]] 
[[Yellow_Pages:OakTree Solutions|OakTree Solutions]] [[Image:Flag usa.gif]] 
 
 
 
'''Education/Training''' 
----
 
 
 
 
'''ITIL Process Consulting''' 
----
 
 
 
 
| style="vertical-align:top;width:33%" | '''Reporting''' 
----
[[Yellow_Pages:Hagrid Solutions|Hagrid Solutions]] [[Image:Flag australia.gif]] [[Image:Flag usa.gif]] 
[[Yellow_Pages:OakTree Solutions|OakTree Solutions]] [[Image:Flag usa.gif]] 
 
 
 
'''Service Desk Consulting''' 
----
[[Yellow_Pages:Appia_Incorporated|Appia Incorporated]] [[Image:Flag usa.gif]] [[Image:Flag_canada.gif]] 
[[Yellow_Pages:CorTechs Inc|CorTechs Inc]] [[Image:Flag usa.gif]] 
[[Yellow_Pages:OakTree Solutions|OakTree Solutions]] [[Image:Flag usa.gif]] 
SCM Solutions [[Image:Flag usa.gif]] [[Image:Flag_canada.gif]] 
 
 
 
'''Workflow Development''' 
----
[[Yellow_Pages:Appia_Incorporated|Appia Incorporated]] [[Image:Flag usa.gif]] [[Image:Flag_canada.gif]] 
[[Yellow_Pages:OakTree Solutions|OakTree Solutions]] [[Image:Flag usa.gif]] 
 
 
 
 
|-
| colspan="3" align="center" | Click [[SDU:Advertise|HERE]] for information about advertising on the SDU Yellow Pages.
|-
|}